Vacancy Announcement from Standard Chartered Bank

Standard Chartered Nepal is a banking and financial services company in Nepal and operates as a subsidiary of Standard Chartered PLC.

VACANCY NOTICE

Posted on: 2024-08-04

Standard Chartered Bank

Position: Teller

• Job ID: 6684

• Location: Kathmandu, NP

• Area of Interest: Retail Banking

• Job Type: Regular Employee

• Work Style: Office Working

• Opening Date: 30 Jul 2024

Key Responsibilities:

• Sales Referrals: Identify prospects for cross-selling based on customer transactions and highlight them to sales staff.

• Policy Adherence: Be aware of and adhere to the bank’s Mis-selling & Sales Policies at all times.

• Customer Education: Educate customers about direct banking channels to migrate specific transactions to digital channels.

• Policy Compliance: Ensure compliance with policies and procedures, including Group Code of Conduct, Client Due Diligence, Money Laundering Prevention, NRB guidelines, etc. Report any suspicious transactions to the supervising officer.

• Service Accuracy: Deliver all services with accuracy and warmth.

• Service Delivery: Ensure timely service to customers, manage customer traffic efficiently, and recommend workflow changes for greater efficiency and effectiveness.

Position: Office Assistant, Non-Financial Transactions

• Job ID: 6187

• Location: Kathmandu, NP

• Area of Interest: Operations

• Job Type: Regular Employee

• Work Style: Office Working

Job Summary:

• Service Requests Processing: Process liability and asset-related service requests, including amendments, KYC updates, dormant/unclaimed reactivation, account updates, and signature updates.

• Card Management: Handle debit card and cheque book issuance, credit card delivery, and physical stock management of deliverables.

• Service Standards: Ensure established service standards are met.

• Customer Inquiries: Handle complicated internal and external customer inquiries/complaints independently and confidently.

• Controls and Procedures: Maintain all required controls and procedures.

• Reporting: Prepare daily and monthly reports.

For more details and to apply, please visit the Standard Chartered Bank careers page. 

HOW TO APPLY

For Teller:

Click below to view the official vacancy notice for more details and application procedures.

[View Teller Vacancy Notice]

 

For Office Assistant:

Click below to view the official vacancy notice for more details and application procedures.

[View Office Assistant Vacancy Notice]